Golbat app Terms and Conditions

Golbat app (operated by bundles.net) is an online gaming platform serving users in Bangladesh and other selected countries. These Terms and Conditions ("Terms") apply to the golbat app website, mobile app, and all associated services.

To use golbat app, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• You must not reside in a country or territory where online gaming is strictly prohibited.
• You must register an account in your own name and for your own use only, not on behalf of anyone else.
• You are voluntarily and knowingly agreeing to these Terms.

Golbat app reserves the right to update these Terms at any time. If changes are made, golbat app will notify you and the updated Terms will be published on this page. Continued use of golbat app after any changes constitutes acceptance of the new Terms.

Accurate and complete information is required to register an account on golbat app. Registering with incorrect or false details may result in account termination and forfeiture of any deposited funds.

It is your responsibility to ensure that the information provided at registration remains accurate and up to date. If any details change, please notify the golbat app support team. Keep your account password and login credentials strictly confidential. golbat app is not liable for any unauthorized use of your account.

Golbat app may request a national ID card, passport, or other government-issued document at any time as part of the KYC (Know Your Customer) verification process. Withdrawals may be delayed until verification is complete.

Golbat app currently supports deposits and withdrawals via bKash, Nagad, and Rocket. The list of available payment methods is subject to change from time to time.

• Minimum Deposit: BDT 500 (five hundred taka).
• Minimum Withdrawal: BDT 1,000 (one thousand taka).
• Withdrawal processing time: Typically within 30 minutes to 24 hours.
• Daily Withdrawal Limit: Varies by membership tier. VIP members enjoy higher limits.

Deposited funds may only be used for gaming on golbat app. If any transaction appears suspicious or raises concerns about money laundering, golbat app may temporarily suspend the account pending investigation. In such cases, we are required to report the matter to the relevant authorities.

Golbat app regularly offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and special occasion offers. Each offer has its own terms, which are detailed in full on the respective offer page.

Some general bonus rules that apply to all offers:

• Bonus funds cannot be withdrawn directly; specific wagering requirements must be met first.
• There is a set time limit to meet wagering requirements, typically between 7 and 30 days.
• Multiple bonuses cannot be active at the same time unless explicitly stated in the offer.
• Winnings from bonus funds may be subject to a maximum withdrawal limit.
• Golbat app reserves the right to withdraw or modify any bonus at any time.

Golbat app believes gaming should be entertainment — not a burden. That's why we take responsible gaming seriously and have put a number of protective measures in place on our platform.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Session Timer: Set automatic alerts or log out after a specified period of time.
• Self-Exclusion: Temporarily suspend your account for a set period.
• Permanent Closure: You may request permanent closure of your account at any time.

Golbat app does not support gaming by minors under any circumstances. If you suspect someone underage is using golbat app, please notify our support team immediately.

If you notice signs of gaming addiction, please seek professional help. Visit our Responsible Gaming page Find more information and resources here.

The following activities are strictly prohibited on golbat app. If detected, the account will be permanently closed and the balance forfeited:

• Playing games using bots, scripts, or automated software.
• Intentionally exploiting any bug or vulnerability in the platform.
• Opening multiple accounts to abuse bonuses ("bonus abuse").
• Collusion or coordinating with other players to gain a strategic advantage.
• Using the platform for money laundering or any other illegal purpose.
• Threatening or harassing other users or golbat app staff.
• Opening or verifying an account using a false identity or forged documents.

Golbat app reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of the Terms & Conditions.
• If any suspicious or unlawful activity is detected.
• Failure to complete KYC verification or submission of false information.
• Attempting to recover deposited funds through chargebacks or payment disputes.

Users may also request account closure at any time through the support team. All pending bets will be settled before the account is closed, and any active bonuses will be cancelled. Remaining real-money balances may be withdrawn provided no Terms & Conditions have been violated.

Golbat app treats the security of your personal information as its highest priority. We use 256-bit SSL encryption and adhere to international data protection standards.

• Your personal information will never be sold to third parties.
• Only third parties necessary for service delivery (such as payment processors) may access limited information.
• Information may be required to be disclosed to government authorities due to legal obligations.

For more details, visit our Privacy Policy View page.

Golbat app makes every effort to deliver its services without interruption. However, golbat app is not liable in the following situations:

• Temporary service disruptions due to technical errors or server outages.
• A game being interrupted mid-session due to loss of internet connection.
• Delays caused by third-party payment processors.
• Account loss resulting from the user's own negligence.
• Circumstances beyond our control (force majeure).

Wins and losses are a normal part of gaming, and golbat app does not offer compensation for game outcomes. All games operate using certified RNG (Random Number Generator) technology.

Golbat app reserves the right to partially or fully amend these Terms and Conditions at any time. In the event of changes:

• The updated version will be published on this page and the "Last Updated" date will be revised accordingly.
• For significant changes, a notice may be sent to your registered email address or via SMS.
• Continued use of golbat app after any changes will be considered acceptance of the updated terms.

Visit this page regularly to stay up to date with the latest Terms & Conditions. If you object to any changes, you may request that your account be closed.

If you have any questions or complaints regarding the Terms & Conditions, the golbat app support team is always ready to help.

• Live Chat: Click the live chat button in the bottom-right corner of the golbat app website.
• Email: [email protected] (response time within 24 hours).

Golbat app provides 24/7 support in Bengali. Our support team is committed to resolving your issues quickly and effectively.